UX Leader · Practitioner · Advocate
Hey I'm Jenn!
I'm currently the head of Cerner's User Experience Center of Excellence and Design Standards team.
Cerner is a leading US supplier and global Healthcare Information Technology company that serves both large hospital systems and individual community based providers. Our mission is to improve patient outcomes by transforming the way healthcare is delivered today.
With over 100+ UX Strategists, Designers, and Human Factors Researchers spanning 3 continents, we empower clinicians to do their jobs more efficiently and effectively, so they can get back to serving their communities and promoting better health.
I started my career in technology nearly fifteen years ago. My experience spans across Product Management and UX within both embedded and centralized teams as I originally started out gathering, writing, and validating stakeholder requirements for Cerner's internal enterprise applications. It's where I found my love for form and function as well as empathy for those using our products. Ever since I have continuously sought out opportunities to advance my skillset, whether through professional certifications or receiving my graduate degree.
In my current role, I lead my organization's initiative for better User Centered Design process integration. I also lead our Design Standards initiative which serves as the foundation of our design system for 300+ solutions. I engage across design, research, regulatory, product management, and engineering to ensure the development of a robust component library that not only follows design and hf principles, but also incorporates the needs of those relying on assistive technologies.
As a true extrovert, I love collaborating with those around me to connect the dots and find strategic pathways that align orgnaization goals. Advocating for users and following the research is a driving force in my day-to-day. I'm very detailed orientated and love teasing out the nuances of complex and interdependent challenges. As I have progressed in my career, I have found keys to success through relationship building and process integration. Not only is there power in process, but it builds designers ability to reach new heights and speaks to those driving business decisions by gaining their trust and confidence through consistency. I am at my best when I am able to share my passion through mentoring and learning from those around me. I strive to create a culture where everyone's voice and talent is valued.
Outside of work, I'm either planning my next adventure abroad to gain different life experiences and perspectives, dancing in my living room, or trying to tame two crazy toddlers at home! Take a look around and let's chat!
Charles, Sienna (2), Yara (11mos), and I
Typical photo of me and my wildlings
Presenting at Cerner DevCon 2018
Brad Frost & I at Smashing Conf Whistler