Delphi
Description
Delphi was a first of its kind web application built internally within Cerner to streamline multiple source systems to provide Sales, Consulting, and Support associates a hoslitic picture of our client engagement.
Role
I started out leading this project as the Solution Designer and Product Manager working with executives and other project stakeholders to define overall vision and goals for this application as well as requirements. I truly functioned as a jack of all trades leveraging business relationships to bring about an application that would provide value to internal associates interacting with our most sensitive clients.
I was responsible for:
From initial concept to go-live support and backlog management, I integrated client and user feedback, business requirements, and usability findings within each application while strategizing future UX improvements for improved scalability.
Conducted user research and usability testing integration within quarterly release cycles.
Prioritized and advocated for UX enhancements within application backlogs.
Awards
InformationWeek's 20 Great Ideas to Steal: Delphi
Top 20 of InformationWeek's Elite 100 winners whose IT projects have transformed their businesses.Finalist for CITE's Best Internal App: Delphi
This category encompasses mobile apps built by or for organization to improve workflow efficiency, task completion, and/or simplification of work processes by employees.